Supervision and feedback - vital to the workplace

Good supervision = good staff performance

I HAVE to admit to being a great advocate of supervision so it is no surprise to my team that it's a recurring theme!  Looking back over my working life I can see just what a difference it makes when we receive high quality supervision, but was it always like that...

Going back 20 years, like many people working in care today, I was juggling a part-time role as a care assistant in a local residential home, alongside caring for my young family.  I enjoyed working with the resident sand I know they valued me but there was no supervision, just a list of tasks to get through on my shift.  More-importantly, there was absolutely no feedback from my manager, so I had no idea if I was doing a good job.